Everything you need to know about our moving and relocation services across East Africa — answered.
We've been helping families and businesses relocate across East Africa for over 8 years. Our reputation is built on reliability, professionalism, and genuine care for your belongings. From single-room moves to full commercial relocations, we handle everything — packing, loading, transport, and setup.
We operate across East Africa, including Nairobi, Kampala, Dar es Salaam, and surrounding cities. Whether you're moving within a single city or across national borders, our team has the experience and logistics network to get the job done smoothly.
Simply fill out our online quote form or give us a call at +254 724 954 221. Our team will assess your needs, provide a transparent quote, and schedule your move at a date that works for you. No hidden fees, no surprises.
Yes. We carry comprehensive insurance coverage for all items during transit. In the unlikely event of damage, we work with you promptly and fairly to resolve any issues. Your peace of mind is our priority.
Yes, we offer short-term and long-term secure storage options at our facility near Two Rivers Mall. Items are kept in a climate-controlled, alarmed warehouse. Contact us for availability and pricing.
Our quotes are based on several factors: the size of your home or office, the volume and weight of items, the distance between your current and new location, floor levels, lift availability, and whether you need packing services. We keep things transparent — no hidden charges.
Basic — loading, transport, and unloading. Deluxe — includes packing and unpacking of general items. Premium — full-service including disassembly, packing, transport, reassembly, TV mounting, and a full setup of your new space.
For larger moves, we can discuss flexible payment arrangements. Typically a deposit is required upon booking, with the balance due on moving day. Reach out to our team to discuss what works best for your situation.
We factor floor levels and access into your quote upfront. If your building has no lift and you're on a high floor, that will be reflected in the initial estimate — no surprise surcharges on moving day.
Yes. For Deluxe and Premium packages, we supply all packing materials — boxes, bubble wrap, stretch film, tissue paper, and specialty crates for fragile or oversized items. Everything is included in the package price.
Fragile items like TVs, artwork, mirrors, and glassware are individually wrapped and placed in custom-sized boxes with extra padding. Our trained packers take photos before and after packing so there's full accountability.
Absolutely. Many clients prefer to pack personal or sentimental items themselves. Our team will handle the rest — furniture, appliances, and anything else you'd rather not deal with. Just let us know what you'd like to take care of on your own.
Yes, included in our Premium package. Our team handles wardrobes, bed frames, desks, bookshelves, and most flat-pack furniture. We keep all screws and hardware organised so reassembly at the new location is quick and hassle-free.
Yes. We specialise in cross-border moves within East Africa — Kenya to Uganda, Tanzania, and beyond. Our team handles customs documentation, border clearance logistics, and end-to-end transport so you don't have to worry about a thing.
Timelines vary based on distance, volume, and border crossing times. A Nairobi-to-Kampala move typically takes 3–5 business days from packing to delivery. We'll give you a detailed timeline estimate as part of your quote.
Not necessarily. Many of our clients hand over their keys and let us handle everything. We just need access to both properties and clear instructions on anything special.
Yes. If you don't have a full truck's worth of goods, we offer cargo consolidation — your items share a vehicle with other clients' shipments heading the same direction. This keeps costs down without sacrificing care or security.
Our team is on standby to help with anything not covered above. Reach out and we'll get back to you promptly.
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